Last Updated: April 2020
At Thrive Home Care, we value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website or use our products and services.
By accessing our website or using our products and services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand your rights and responsibilities regarding your personal information.
We don’t share the data with other third parties external to the business.
Information We Collect
We may collect the following types of information:
- Personal Information: This may include your name, email address, phone number, postal address, and any other information you provide when filling out forms on our website or when contacting us.
- Usage Information: We may collect information about your interactions with our website and services, such as your IP address, browser type, operating system, and browsing behavior.
- Cookies: We use cookies and similar tracking technologies to collect information about your browsing preferences, such as the pages you visit, the links you click, and other actions you take on our website.
- Third-Party Information: We use Google Analytics to analyze visitor interactions to improve user experience. Rest assured, no personally identifiable information is collected.
How We Use Your Information
We may use your personal information for the following purposes:
- To provide and maintain our products and services.
- To communicate with you and respond to your inquiries.
- To improve and personalize your experience on our website.
- To send you marketing communications, promotions, and updates if you have provided your consent.
- To monitor and analyze website usage and trends.
Sharing Your Information
We don’t share, sell, or trade our customer’s information with third parties. We may share your personal information with third parties, including:
- Service Providers: We may share information with trusted service providers who assist us in providing our products and services and maintaining our website.
- Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.
Your Choices
You have the following choices regarding your personal information:
- Access and Correction: You can access, update, or correct your personal information by contacting us.
- Opt-Out: You can opt out of receiving marketing communications by following the instructions in the communication. To opt out of Google Analytics in your browser, install the ‘Google Analytics Opt-Out Browser Add-On‘, provided by Google.
Data Security
We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the “Last Updated” date will be modified accordingly.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us.
CHILDREN’S PRIVACY
We respect the privacy of children. A “child” is defined as an individual under the age of 13. All website content is intended for individuals over the age of 18 residing in the United States. Children under 18 are prohibited from using this website. We do not knowingly collect, use, or disclose personal information from children under 13 without prior parental or guardian consent. If you believe we have collected information from a child under 13 without consent, please contact us immediately to have the data removed.
WHAT INFORMATION WE COLLECT AND HOW IT IS USED
When you use our website, you may provide personal information such as your name, email address, phone number, mailing address, avatar image, and payment details (e.g., credit card information for purchases). This information is collected when you register, place an order, subscribe to newsletters, contact us, leave feedback, participate in surveys, fill out forms, or use live chat or other communication tools.
We use this information to enhance your experience, improve website functionality, provide customer support, process transactions, tailor advertisements, request service reviews, and share relevant promotions, including offers from our partners or affiliates, which may result in commissions at no additional cost to you. Additionally, we collect non-identifiable data automatically using tools like Google Analytics, which track your IP address, browser type, device details, geographic location, and browsing behavior (e.g., pages visited, time spent on the site). This helps us analyze user behavior, monitor traffic, and improve our products and services.
COMMENTS AND SOCIAL MEDIA
If you leave a comment, it and any metadata are stored indefinitely to recognize and approve follow-ups without delay. Your name, email, and other submitted details are not shared with third parties and may be used to contact you. The website also integrates social media sharing options (e.g., Facebook, Instagram, Twitter). Interactions on these platforms may disclose personal information, which becomes public and can be accessed, stored, or used by others. We are not responsible for how third parties handle your disclosed information. By engaging with us via comments or social media, you acknowledge that we are not liable for any misuse of your publicly shared information.
USE OF COOKIES
The website may use cookies to facilitate your use of the website. Cookies are files with small amounts of data including an anonymous unique identifier that a website sends to your computer’s hard drive when you are viewing the website. Just like other websites, we automatically collect some non-personally identifiable information including but not limited to your IP address, geographic location, language preference, date and time of visitors. When you leave a comment on our website, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. This information is only collected to better serve and understand your user experience on the website. You have the option of turning off cookies on your computer should you wish to do so. If you choose to do that, you may not be able to view all features and content of this website
THIRD-PARTY LINKS AND CONTENT
Our website may include links to third-party sites, products, or services. Once you leave our website by clicking on a third-party link, this Privacy Policy no longer applies.
Embedded content (e.g., videos, ads, images) from third-party websites behaves as if you visited the external site directly. These third-party websites may collect data, use cookies, and monitor your interactions. We may also use third-party advertising services like Google AdSense, which utilizes cookies to display relevant ads. For more details, visit Google’s privacy policy.
We are not responsible for the actions or policies of third parties. For specific questions, contact them directly or review their privacy statements
DISCLOSURE OF YOUR INFORMATION
We generally do not share your personal information without your consent, except in the following scenarios:
- Trusted Service Providers: We may share data with third-party service providers, such as web hosting, email marketing services, and others who assist in the operation of the website.
- Legal Obligations: We may disclose information to comply with legal requirements, such as copyright infringement claims or other lawsuits.
- Business Changes: In the event of a merger, acquisition, or restructuring, your information may be transferred to the acquiring party under the terms of this Privacy Policy.
Your information is only shared with trusted entities and is handled in compliance with applicable laws and regulations.
EMAIL MARKETING
You can choose to subscribe or unsubscribe from our email list at any time. By opting in, you consent to receive newsletters, updates, promotional materials, and other content related to our website. If you contact us via email, your message, email address, and our responses are securely stored for communication purposes. We keep this information confidential and do not share, sell, or trade your email information with third parties unless stated otherwise in this privacy policy.
We do not actively offer goods or services to individuals residing in the European Union (EU) as outlined by the General Data Protection Regulation (GDPR). However, if you are in the EU and opt in to access free products or services or make a purchase on our website, you will only receive our free email newsletter after providing explicit consent.
If you are outside the EU, subscribing to our free email newsletter is automatic when you opt in for free products, and services, or make a purchase. Should you decide not to receive our emails, please refer to the “Opt Out” section for instructions on how to unsubscribe.
OPT-OUT
We comply with the CAN-SPAM Act. You may opt-out of communication by clicking “unsubscribe” or contacting us directly. Third-party communications must be managed with the respective parties.
GDPR VISITOR RIGHTS
If you are located within the European Union, you are entitled to specific rights under the GDPR. These include access to your personal data, the ability to rectify or erase it, and the right to restrict or object to its processing. You may also request data portability or withdraw consent for processing without impacting the legality of any prior data processing based on consent.
We will retain the information you provide until one of the following occurs:
- You request deletion by contacting us. Please note that deletion requests may limit your access to previously provided paid or free content.
- We have decided to stop using current data providers.
- The Company ceases operations or discontinues its services.
- The data is no longer necessary for service delivery, becomes too costly to maintain, or is deemed outdated.
Additionally, if you believe your GDPR rights are being violated, you have the right to file a complaint with the appropriate supervisory authority overseeing GDPR compliance.
SECURITY
We follow industry standards to protect your information. However, no online transmission is completely secure. Transactions are processed by third-party vendors, and we do not store payment details.
By using the website, you agree to hold us harmless for any security breaches or unauthorized use of your information by third parties.
PRIVACY POLICY UPDATES
This policy is effective as of November 22, 2024. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated policy.
CONTACT
For questions or comments Contact Us.
THRIVE HOME CARE (“company”, “we” or “us”) is committed to safeguarding your personal information, and this privacy policy explains what information is collected from you on www.thrivehomecare.com (hereinafter the “website”) and how it is used. The term “you” refers to anyone who uses, visits, and/or views the website. By visiting and using the website, you accept and agree to be bound by this privacy policy. Your continued use of the website after any updates to our Privacy Policy constitutes your acceptance of the changes. If you do not agree to this Privacy Policy, you must not access or use the website.
